This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.
A recording of a MyCharityConnects conference workshop I did in 2009. Wow, that seems like a long time ago. But, still totally relevant.
I’ve been asked a few times about my media/social media monitoring and have shared some stuff, so thought I’d just post it here! I use a suite of free tools to do our mainstream and social media monitoring tools. That being said, I’ve looked into a few services (they all give excellent demos and free trial periods, Read more about Social media monitoring tools – do you really need to go premium?[…]
(This article is adapted (well, really a couple of words were searched and replaced somewhat cheekily, but I think with good, timely, relevant effect!) from this page, which was adapted from The Network Observer. Copyright 1996 by Phil Agre.) Social Media people are fine human beings, but they do a lot of harm in the Read more about How to help someone use social media[…]
Much of what is written by and for nonprofits around the use of technology and social media focuses on charitable (read: fundraising and donor relations) strategies and cause marketing. What’s missing is how technology can be used as an incredible tool for client service. I find it’s a topic that doesn’t get talked or written Read more about Social Media for Social Service Organizations – ideas for a series[…]