TiHS Episode 31: Aletheia Délivré – service and human centred design
Welcome to episode 31 of the Technology in Human Services podcast. In this episode I chat with Aletheia Délivré about service and human centred design.
Category: Technology in Human Services Podcast
I’m going to bring you ideas, initiatives and individuals doing interesting and unique things with technology in their human service work.
There are thousands of human and community service non profits that want and need to use technology, especially social media, in their service work. That’s what I’m interested in and am going to explore in this podcast.
TiHS Episode 30: Kassia Clifford – on personal and organizational cybersecurity
Welcome to episode 30 of the Technology in Human Services podcast. In this episode I chat with Cybersecurity professional Kassia Clifford.
TiHS Episode 29: David Phu – it’s time to start making videos
Welcome to episode 29 of the Technology in Human Services podcast. In this episode, I talk with David Phu from Nonprofit Video Comms, a nonprofit video and communications consultancy.
TiHS Episode 28: Whitney Loewen – Newcomer Introduction to Classes Online (NICO)
Welcome to episode 28 of the Technology in Human Services podcast. In this episode, I’m chatting with Whitney Loewen the manager of E learning and special projects at The Immigrant Education Society in Calgary. I reached out to Whitney after discovering their Newcomer Introduction to Classes Online project, or NICO.
TiHS Episode 27: Somerset West Community Health Centre – digital equity & virtual care
Welcome to episode 27 of the Technology in Human Services podcast. In this episode, I’m chatting with a few folks from the Somerset West Community Health Centre in Ottawa about their experiences with digital equity and virtual care. On the line with me are Sue Merrill, Manager of Quality Improvement, Planning and Evaluation, Lisa Vadeboncoeur, Digital Equity and Virtual Progamming Project Assistant, Magda Osman, Community Health Promoter.
TiHS Episode 26: Omar Yaqub – building a better intake system
Welcome to episode 26 of the Technology in Human Services podcast. In this episode, I’m chatting with Omar Yaqub of the Islamic Family & Social Services Association in Edmonton. Omar and his team are re-envisioning a modern intake system for the social services sector that leverages technology, including machine learning and predictive analysis. You know, the promise of tech – prompting you with questions or suggestions as you use technology. On the surface it looks like a tech project, but it is much more than that.
TiHS Episode 25: Anesh Daya – innovation in ESL
Welcome to Episode 25 of the Technology in Human Services Podcast. In this episode I’m chatting with Anesh Daya, Edupreneur, ESL Disruptor, and Chief Innovation Officer of On the Spot Language, an Experiential Language Learning Program that guides and coaches English as a Second language learners to become independent language learners.
TiHS Episode 24: How do I know my transition to virtual service delivery is effective?
Welcome to Episode 24 of the technology and Human Services podcast. This episode is recording of a panel I moderated recently focused on measuring virtual service delivery for the newcomer Strategy Group. Manjeet Dhiman from ACCES Employment was on the panel along with Jason Shim from Pathways to Education Canada, and Lawrence Murphy from Worldwide Therapy Online.
TiHS Episode 23: Carrie Moody & Dave Montague – 211, the essential service you don’t know enough about
Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I’m speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toronto Area.
TiHS Episode 22: Abby David – collaboration during a pandemic
Earlier this Summer I learned that the New Brunswick Multicultural Council (NBMC) had been doing some innovative coordinating work with member agencies after everyone pivoted to remote work. I was curious about their work with member agencies to develop policies and tools and share best practices. In this conversation Abby David shares how NBMC worked together as a provincial sector and what the fruits of that work have been.