TiHS-Podcast-Episode-14-JenniferChan

TiHS Episode 14: Jennifer Chan – moving a design lab online when a pandemic closes your organization’s door

In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.

Apps for human services – a review of Chalmers bot

You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.

Social work in the digital age: secure tech tools for social good

This research looks at how new technologies can increase mobility and efficiency in the field of social work, while keeping data secure. Harnessing these efficiencies is a chance to focus resources on vital in-person services for clients.

Disruptions are about pulling reality one step closer to your fantasies and imagination

From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.

3 Reasons Why the Future of Work is People-First

Much of the current writing on AI is about how AI will replace some human functions, but just as much on how important humans will remain (and perhaps more so) in the future. Current writing also emphasizes the importance of the choices we make now about AI, innovation and technology. It’s not all quite as out of our control as the tech bros might want you to believe.