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TiHS Episode 40: Agnes Thomas – focus on the humanity behind digital transformation

Welcome to episode 40 of the Technology in Human Services podcast. In this episode, I speak with Agnes Thomas, Executive Director of Catholic Crosscultural Services. Agnes has led Catholic Crosscultural through a digital transformation that started before, but certainly accelerated during the pandemic. 

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TiHS Episode 37: Charles Buchanan – overcoming technology poverty

Welcome to episode 37 of the Technology in Human Services podcast. In this episode I speak with Charles Buchanan. We discussed what technology poverty is and then took a deep dive into cybersecurity and the pressing need for nonprofits to get Enterprise Risk Management right.

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TiHS Episode 36: Alexander Lapa – how you can use a CRM to further your work

Welcome to episode 36 of the Technology in Human Services podcast. In this episode I speak with Alexander Lapa. You’ve heard about CRMs (Customer or Constituent Management Systems). You may have one at your organization. But few of us use them to their full potential. If you’re interested but unsure about the place a CRM can fit into your work, I think you’ll find this a useful and practical conversation.