TiHS-Episode28-Whitney-Loewen-NICO

TiHS Episode 28: Whitney Loewen – Newcomer Introduction to Classes Online (NICO)

Welcome to episode 28 of the Technology in Human Services podcast. In this episode, I’m chatting with Whitney Loewen the manager of E learning and special projects at The Immigrant Education Society in Calgary. I reached out to Whitney after discovering their Newcomer Introduction to Classes Online project, or NICO.

Technology in Human Services - digital equity and virtual care

TiHS Episode 27: Somerset West Community Health Centre – digital equity & virtual care

Welcome to episode 27 of the Technology in Human Services podcast. In this episode, I’m chatting with a few folks from the Somerset West Community Health Centre in Ottawa about their experiences with digital equity and virtual care. On the line with me are Sue Merrill, Manager of Quality Improvement, Planning and Evaluation, Lisa Vadeboncoeur, Digital Equity and Virtual Progamming Project Assistant, Magda Osman, Community Health Promoter.

TiHS-Episode-26-Omar-Yaqub-IFSSA

TiHS Episode 26: Omar Yaqub – building a better intake system

Welcome to episode 26 of the Technology in Human Services podcast. In this episode, I’m chatting with Omar Yaqub of the Islamic Family & Social Services Association in Edmonton. Omar and his team are re-envisioning a modern intake system for the social services sector that leverages technology, including machine learning and predictive analysis. You know, the promise of tech – prompting you with questions or suggestions as you use technology. On the surface it looks like a tech project, but it is much more than that.

TiHS-Episode-25-Anesh-Daya

TiHS Episode 25: Anesh Daya – innovation in ESL

Welcome to Episode 25 of the Technology in Human Services Podcast. In this episode I’m chatting with Anesh Daya, Edupreneur, ESL Disruptor, and Chief Innovation Officer of On the Spot Language, an Experiential Language Learning Program that guides and coaches English as a Second language learners to become independent language learners.

TiHS_Episode_24_measuring_virtual_service_delivery

TiHS Episode 24: How do I know my transition to virtual service delivery is effective?

Welcome to Episode 24 of the technology and Human Services podcast. This episode is recording of a panel I moderated recently focused on measuring virtual service delivery for the newcomer Strategy Group. Manjeet Dhiman from ACCES Employment was on the panel along with Jason Shim from Pathways to Education Canada, and Lawrence Murphy from Worldwide Therapy Online.

TiHS-Episode-23-Dave-Montague-Carrie-Moody

TiHS Episode 23: Carrie Moody & Dave Montague – 211, the essential service you don’t know enough about

Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I’m speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toronto Area.

Settlement Sector and Technology Task Group

Settlement Sector and Technology Task Group – looking for your input/groupe de travail sur le secteur de l’établissement et la technologie – looking for your input

I’m chairing the Task Group and would love to connect about your experiences, challenges, successes, and ideas to move the sector forward toward digital and hybrid service delivery models. Let’s connect so we can learn from your experiences.