The immigrant and refugee-serving sector is starting to close offices. That means remote work. You are likely to start moving your teams to remote work very soon, if not already. You can learn from others.
In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.
This is about being prepared for the conditions a pandemic or other emergency community-wide lock-down that could happen. It’s about asking yourself if you and your organization are ready. Where might digital transformation fit?
This webinar focused on enabling service transformation through digital transformation.
If you’re not familiar with the term microwork, you’re not alone. You’re likely familiar with the notion of the gig economy. Think of microwork as the hidden, service-based, and most precarious work of the gig economy.
On the organizational side, you work with your clients’ personal identifiable information. You know that it should be kept under lock and key in your office, but what does that mean online?
You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.
This research looks at how new technologies can increase mobility and efficiency in the field of social work, while keeping data secure. Harnessing these efficiencies is a chance to focus resources on vital in-person services for clients.
From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.
Much of the current writing on AI is about how AI will replace some human functions, but just as much on how important humans will remain (and perhaps more so) in the future. Current writing also emphasizes the importance of the choices we make now about AI, innovation and technology. It’s not all quite as out of our control as the tech bros might want you to believe.