In a previous post, I suggested that immigrant settlement organizations should be using technology to serve clients. Because your clients are ready.
Our immigrant/refugee settlement sector is awash in technology. Unfortunately, in many cases the most powerful and actively used technologies are sitting in many workers’ pockets, not on their desktops. Our clients are well ahead of us in technology use.
There are already great examples of innovative agencies offering online and hybrid services across the country. We have the starting knowledge and models to work from to create a cross-canada, sector wide training program to get agencies up and running on technology-mediated human services.
I’ve been asked a few times about my media/social media monitoring and have shared some stuff, so thought I’d just post it here! I use a suite of free tools to do our mainstream and social media monitoring tools. That being said, I’ve looked into a few services (they all give excellent demos and free trial periods, Read more about Social media monitoring tools – do you really need to go premium?[…]
Had a great time at the Be Good Be Social Toronto conference a couple of weeks ago. Met 4 people in real life whom I’ve only interacted with online, met some new folks, and saw some great presentations. Always great to get more/new info. I also delivered a presentation: Sharing is caring: becoming a trusted Read more about Sharing is caring: becoming a trusted source through online curation[…]
In 2012, Diane Dyson and I presented at the second #CdnImm event: Knowledge-Sharing on Canadian Immigration. Our focus was on employment information/services/technology use with newcomers, etc. Here’s a brief overview: “You already know how important employment is in the settlement process for newcomers to Canada. But, just where are they getting their employment information, how good Read more about Social media/networks/services for newcomers – focus on employment[…]
The 2015 Edelman Trust Barometer came out a couple of days ago. In a global environment of declining trust of the key institutions they focus on (government, business, media and NGOs), NGOs continue to shine. In fact, NGOs have been the most trusted global institution in the Edelman study every year since at least 2008. Read more about NGOs continue to be the most trusted institution in the world. And, yet…[…]
(This article is adapted (well, really a couple of words were searched and replaced somewhat cheekily, but I think with good, timely, relevant effect!) from this page, which was adapted from The Network Observer. Copyright 1996 by Phil Agre.) Social Media people are fine human beings, but they do a lot of harm in the Read more about How to help someone use social media[…]
This video provides a great overview of one person’s approach to online/digital research. I’ve always found “a day in the life of” posts, presentations and videos incredibly useful and insightful. Having someone explain their own workflow, use of tools, choices, etc., is always helpful and opens me up to new ideas, approaches and possibilities. Always Read more about Online research – an approach to learn from[…]
Two years ago I wrote a post about the Edelman Trust Barometer and how NGOs were the most trusted institution globally. Recently their 2014 Barometer came out and NGOs remain the most trusted institution. This seems to have been the case for many years. Trust in government is declining. Trust in business is higher than Read more about On trust and NGOs[…]