In Canada and the United States, most human service workers work in unregulated professions, such as immigrant settlement work and employment support professionals. You can turn to the Social Work field for useful standards, guidelines and protocols.
In this episode, I wanted to explore the human service worker side of things. If we’re going to talk about technology in human services, we can’t leave the service agencies and workers out. To be aspirational is great. But, what does it take to make it work, practically, day to day?
On this episode, I’m talking with Jason Shim. Jason’s a connector, an innovator with an insatiable curiosity. He shares his experience, learning and knowledge freely, humbly, and with insight and analysis.I’m so excited to bring his insights, energy and experience to all of you.
Welcome to my new podcast! I’m going to bring you ideas, initiatives and individuals doing interesting and unique things with technology in their human service work.
This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.
A recording of a MyCharityConnects conference workshop I did in 2009. Wow, that seems like a long time ago. But, still totally relevant.
I’ve been asked a few times about my media/social media monitoring and have shared some stuff, so thought I’d just post it here! I use a suite of free tools to do our mainstream and social media monitoring tools. That being said, I’ve looked into a few services (they all give excellent demos and free trial periods, Read more about Social media monitoring tools – do you really need to go premium?[…]
(This article is adapted (well, really a couple of words were searched and replaced somewhat cheekily, but I think with good, timely, relevant effect!) from this page, which was adapted from The Network Observer. Copyright 1996 by Phil Agre.) Social Media people are fine human beings, but they do a lot of harm in the Read more about How to help someone use social media[…]
Much of what is written by and for nonprofits around the use of technology and social media focuses on charitable (read: fundraising and donor relations) strategies and cause marketing. What’s missing is how technology can be used as an incredible tool for client service. I find it’s a topic that doesn’t get talked or written Read more about Social Media for Social Service Organizations – ideas for a series[…]