Thanks for the opportunity to be part of your meeting.
In this presentation/discussion, we looked at:
How do immigrants access information?
- An overview of immigrants’ use of the internet – pre and post arrival
- Major trends – summary of TRIEC’s previous IGR research
How can we engage them better in current employment programs and in future program development?
- The importance of trust & credibility in information provision
- Look at information problems & overload from their perspective
- Go to the source, know your audience, importance of personalized information provision
- Some promising practices in the sector
Here are a number of resources from our session together, including slides, documents and links to additional reading and resources.
Presentation slides (for download and embedded for quick viewing) – CSIPS – Enhancing Communications with Immigrants (PDF)
Additional documents (all in PDF format):
- Case Study – From Phones to Facebook – How to Engage Youth on the Front Lines of Social Media
- Case Study – Using Technology to Help Voices Be Heard 2 – webinars
- Web_2 0_Planning_Worksheet – template (a series of worksheets based on some of the slides in the presentation, expanding on them and providing
- Technology as a tool to serve your clients – session worksheets
- Canadian Association of Social Workers – Social Media Use and Social Work Practice
- National Association of Social Workers – NASW – TechnologyStandards
- Unleashing Innovation Using Everyday Technology to Improve Nonprofit Services
Articles for further reading:
- Can you serve newcomers using technology? You should be already
- Many newcomers to Canada are digital first – the evidence
- A vision for online settlement services
- Marketing Personas: The Complete Beginner’s Guide
Great examples of innovative agencies offering online and hybrid services across the country:
Here are just a few of the larger English language online social networks where newcomers share information and orientation:
- Settlement.Org discussion area – 29,000 members
- CanadaVisa.com immigration forum – 419,000 members
- LoonLounge – 116,000 members
- CanadianDesi.com – 73,000 members
- RoadToCanada.com – 24,000 members
- Immigration.ca – 23,000 members
Online security and encryption: