January 29, 2016

CSIPS – Enhancing Communications with Immigrants – January 2016

Thanks for the opportunity to be part of your meeting.

In this presentation/discussion, we looked at:

How do immigrants access information?

  • An overview of immigrants’ use of the internet – pre and post arrival
  • Major trends – summary of TRIEC’s previous IGR research

How can we engage them better in current employment programs and in future program development?

  • The importance of trust & credibility in information provision
  • Look at information problems & overload from their perspective
  • Go to the source, know your audience, importance of personalized information provision
  • Some promising practices in the sector

Here are a number of resources from our session together, including slides, documents and links to additional reading and resources.

Presentation slides (for download and embedded for quick viewing) – CSIPS – Enhancing Communications with Immigrants (PDF)

Additional documents (all in PDF format):

Articles for further reading:

Great examples of innovative agencies offering online and hybrid services across the country:

Here are just a few of the larger English language online social networks where newcomers share information and orientation:

Online security and encryption: