Marco Campana

Communications & Digital Strategy Consulting for Immigrant and Refugee-serving Organizations

Hi. My name is Marco. What can I do for you?

Knowledge Mobilization for Settlement

Articles, webinar recordings, thoughts, research summaries, and good ideas in settlement and inclusion. Making information more accessible for you to use in your work.

Who I am

Let's figure out what technology and social media can do for your organization.

My name is Marco. I'm a Communications & Digital Strategist for Immigrant and Refugee-serving organizations in Canada. I focus on digital strategy and online service development. I've worked in a variety of nonprofit sectors, including employment services, Information and Referral, and on various community-based technology projects.Over the past almost 30 years I have worked in some form of newcomer-serving sector communications and digital services, from front-line client service to the first Settlement.Org Content Coordinator. I created and managed the Settlement AtWork site, launching OCASI’s Learn AtWork online learning site for sector workers, and have participated in a number of efforts to enhance sector knowledge mobilization. I led digital/social media strategy work at Maytree, and currently work as a freelance consultant helping agencies harness technology in client service delivery. My current focus is on digital transformation, digital inclusion/equity, demystifying technology in social services/social change, immigration, diversity & inclusion in Toronto. I think technology and social media are a means to an end. You probably care about the end. This is reasonable. :-)

My awesome clients, past and present

Access Alliance Multicultural Health & Community Services
AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC)
Arab Community Centre of Toronto (ACCT)
Catholic Crosscultural Services (CCS)
Cities of Migration
COSTI
DiverseCity onBoard
Findhelp
Kitchener-Waterloo Multicultural Centre
New Canadian Media
Nick Noorani
North York Community House (NYCH)
Ontario Council of Agencies Serving Immigrants (OCASI)
Ottawa Community Immigrant Services Organization (OCISO)
Ottawa Local Immigration Partnership (OLIP)
Passerelle-I.D.É.
PeaceGeeks
Peel Newcomer Strategy Group
Prepare for Canada
Purpose Capital
Reception House Waterloo Region
Refugee 613
Seneca College Social Service Worker – Immigrant and Refugee Program
St Jamestown Community Centre
Toronto Catholic District School Bo
Town of Ajax
Windmill Microlending
World Education Services (WES)
WorldSkills
YMCA
YMCA National Capital Region
YMCA of Greater Toronto
York University

Thoughts from people I've worked with.

Marco is a go-to colleague to solve a wide range of technical and substantive questions. It’s rare to work with someone who has both rich, thoughtful ideas and the technical expertise to realize them for a digital audience. Marco is a natural journalist with a radar for the significant, interesting and new stories, who can also turn first-hand research into pithy, accessibly prose. He smoothly manages large projects with moving parts while keeping to objectives and timelines. He’s a joy to work with and be around. He’s the kind of person who is critical to have at a brainstorming meeting, and who can both manage and inform collaborative projects.

Dana Wagner

Senior Research Associate, Global Diversity Exchange (GDX)

Marco offered his services pro bono when NCM was just a little more than an idea in my head. He demonstrated commitment and his early trust and belief in the idea was a morale booster. And, he is thorough, even when I asked for “quick-and-dirty.” Marco can be tenacious, sometimes irritatingly so. For NCM, he often went quite-a-ways beyond his ken to suggest ideas and build our unique voice. It taught me to recognize that newsroom ideas don’t have to come only from journalists. As a start-up, we needed all the ideas we could get. A contractor of enormous integrity, but also one who recognizes his limitation and constraints. He doesn’t leave you hanging and is always keen to help with transitions. He is on-time, a big one in my book.

George Abraham

Founder and Publisher, New Canadian Media

I’ve had the pleasure of working with Marco on a broad number of communications and strategic planning projects, both while he was a staff member at Maytree and when he worked for us as a consultant. I’ve always been impressed by his strategic approach to communications and professionalism. His work has had a lasting impact on how Maytree does social media, approaches audience engagement and manages content across all communications vehicles.

Markus Stadelmann-Elder

Communications Director, Maytree