Category Technology in Human Services Podcast

I’m going to bring you ideas, initiatives and individuals doing interesting and unique things with technology in their human service work.

There are thousands of human and community service non profits that want and need to use technology, especially social media, in their service work. That’s what I’m interested in and am going to explore in this podcast.

TiHS Episode 36: Alexander Lapa – how you can use a CRM to further your work

Podcast episode logo
Welcome to episode 36 of the Technology in Human Services podcast. In this episode I speak with Alexander Lapa. You've heard about CRMs (Customer or Constituent Management Systems). You may have one at your organization. But few of us use them to their full potential. If you're interested but unsure about the place a CRM can fit into your work, I think you'll find this a useful and practical conversation.

TiHS Episode 33: Miyuki Fukuma – digital services must be accessible

Podcast image for episode 33 with Miyuki Fukuma
Welcome to episode 33 of the Technology in Human Services podcast. In this episode I speak with Miyuki Fukuma about sector technology development, the need for tech human resources in our sector and how we can actually afford those positions, technology sustainability that impacts how technology is funded, digital communication, and a good chunk of time on accessibility.

TiHS Episode 27: Somerset West Community Health Centre – digital equity & virtual care

Technology in Human Services - digital equity and virtual care
Welcome to episode 27 of the Technology in Human Services podcast. In this episode, I’m chatting with a few folks from the Somerset West Community Health Centre in Ottawa about their experiences with digital equity and virtual care. On the line with me are Sue Merrill, Manager of Quality Improvement, Planning and Evaluation, Lisa Vadeboncoeur, Digital Equity and Virtual Progamming Project Assistant, Magda Osman, Community Health Promoter.