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TiHS Episode 37: Charles Buchanan – overcoming technology poverty

Welcome to episode 37 of the Technology in Human Services podcast. In this episode I speak with Charles Buchanan. We discussed what technology poverty is and then took a deep dive into cybersecurity and the pressing need for nonprofits to get Enterprise Risk Management right.

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TiHS Episode 35: Meenakshi Das – on building human-centric AI

Welcome to episode 35 of the Technology in Human Services podcast. In this episode I speak with Meenakshi (Meena) Das. Meena is working on a number of interesting areas around nonprofit technology, but what I wanted to focus on in this conversation is her work around Human-Centric AI.


TiHS Episode 23: Carrie Moody & Dave Montague – 211, the essential service you don’t know enough about

Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I’m speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toronto Area.

TiHS Episode 15 Roxana Salehi

TiHS Episode 15: Roxana Salehi – tips for working virtually

You’ve likely been inundated with articles, tips, courses, webinars and more about working virtually. I’ve shared a lot of those materials.
Within my network, when I saw Roxana share that she’s been getting lots of requests for tips about how to work virtually, I thought we should chat.


TiHS Episode 14: Jennifer Chan – moving a design lab online when a pandemic closes your organization’s door

In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.

Apps for human services – a review of Chalmers bot

You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.