Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I’m speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toronto Area.
Two reports came out within the past week which I have had the pleasure of being part of. They’re both about the now and future of the immigrant and refugee-serving sector. I hope you find some time to read them.
You’ve likely been inundated with articles, tips, courses, webinars and more about working virtually. I’ve shared a lot of those materials.
Within my network, when I saw Roxana share that she’s been getting lots of requests for tips about how to work virtually, I thought we should chat.
In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.
You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.
The time to make videos is now. You can and should be making videos providing quick and useful information and tips for your clients. It’s never been easier to do it and post them online.
One thing that I’m learning about the future, from futurists, is that it’s not something we can predict. But it’s something we can work toward. Learn more from Amy Webb and the Future Today Institute.
No. Technology can’t replace you. Yes, technology can help you create more impact on your clients, make you more effective and efficient.
Welcome to the fifth edition of WTF (What’s the Future) of Settlement Work! (Thanks for subscribing! As always, I’d love your feedback. All you need to do is hit reply and let me know what you liked, didn’t like, what you’d like to see that’s not here, etc. I hope you find this week’s edition Read more about WTF (What’s the Future) of Settlement Work 5: technology & innovation for the public interest[…]
Welcome to the fourth edition of WTF (What’s the Future) of Settlement Work, where digital capacity continues to be all about being human.