This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.
It’s never been more important to share how we’re doing. Share successes, new models of service delivery, but also the struggle. I’ve been enjoying seeing how immigrant and refugee-serving agencies have been successfully pivoting to online services. I’ve been enjoying even more how some are sharing their experiences. There is so much to learn from each other.
Two reports came out within the past week which I have had the pleasure of being part of. They’re both about the now and future of the immigrant and refugee-serving sector. I hope you find some time to read them.
You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.
From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.
Much of the current writing on AI is about how AI will replace some human functions, but just as much on how important humans will remain (and perhaps more so) in the future. Current writing also emphasizes the importance of the choices we make now about AI, innovation and technology. It’s not all quite as out of our control as the tech bros might want you to believe.
I’m excited. Are you excited? If you’re interested in staying up to date about the latest research about newcomers, you should be. I recently discovered that IRCC has an email Read more about IRCC’s Research at a Glance – OMG, OMG, you have to subscribe[…]
No. Technology can’t replace you. Yes, technology can help you create more impact on your clients, make you more effective and efficient.
On March 14th, the Centre of Excellence for Research on Immigration and Settlement (CERIS) hosted a public event with a panel to take stock of our progress in the immigrant and refugee-serving sector.
Welcome to the second edition of WTF (What’s the Future) of Settlement Work, where we explore all the connections!