Settlement Sector and Technology Task Group

Settlement Sector and Technology Task Group – looking for your input/groupe de travail sur le secteur de l’établissement et la technologie – looking for your input

I’m chairing the Task Group and would love to connect about your experiences, challenges, successes, and ideas to move the sector forward toward digital and hybrid service delivery models. Let’s connect so we can learn from your experiences.

Hiring newcomers is up to employers. Not government. Not NGOs. Not newcomers. Employers.

Hiring newcomers is up to employers. Not government. Not NGOs. Not newcomers. Employers.

I keep seeing new reports and research coming out, as well as platitudes from business leaders about how we don’t harness newcomer talent enough in our labour market, and that we really need to especially given lower immigration numbers during COVID and our existing and coming economic economic crisis and if this sounds like a run-on sentence it is because I’m, like you I’m sure, so sick of hearing the same old same old about labour market barriers to full participation for newcomers and it’s just so blah, blah, blah without action.

TiHS Episode 22 - Abby David

TiHS Episode 22: Abby David – collaboration during a pandemic

Earlier this Summer I learned that the New Brunswick Multicultural Council (NBMC) had been doing some innovative coordinating work with member agencies after everyone pivoted to remote work. I was curious about their work with member agencies to develop policies and tools and share best practices. In this conversation Abby David shares how NBMC worked together as a provincial sector and what the fruits of that work have been.

TiHS-Episode-20-Hope-Nestor

TiHS Episode 20: Hope Nestor – data-driven community services and inclusion

Welcome to episode 20 of the Technology in Human Services Podcast. Be data driven. Make your decisions based on data. We’ve all heard the platitudes. And data is something that the immigrant and refugee-serving sector has huge amounts of, and does very little with. In 2017, the Toronto East Quadrant Local Immigration Partnership started looking into changing that.

Settlement and Integration Sector Virtual Learning Exchange panel

Recording: Settlement and Integration Sector Virtual Learning Exchange

This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.

the more we share

The more we share…

It’s never been more important to share how we’re doing. Share successes, new models of service delivery, but also the struggle. I’ve been enjoying seeing how immigrant and refugee-serving agencies have been successfully pivoting to online services. I’ve been enjoying even more how some are sharing their experiences. There is so much to learn from each other.

Apps for human services – a review of Chalmers bot

You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.

Disruptions are about pulling reality one step closer to your fantasies and imagination

From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.