No. Technology can’t replace you. Yes, technology can help you create more impact on your clients, make you more effective and efficient.
Welcome to the fifth edition of WTF (What’s the Future) of Settlement Work! (Thanks for subscribing! As always, I’d love your feedback. All you need to do is hit reply and let me know what you liked, didn’t like, what you’d like to see that’s not here, etc. I hope you find this week’s edition Read more about WTF (What’s the Future) of Settlement Work 5: technology & innovation for the public interest[…]
Welcome to the fourth edition of WTF (What’s the Future) of Settlement Work, where digital capacity continues to be all about being human.
Welcome to the third edition of WTF (What’s the Future) of Settlement Work, where digital capacity is all about being human.
Every day there is something new that comes on my radar. Just as I think I’m going to share a course or workshop or recorded webinar I’ve come across in the past, a really great resource drops into my lap. Timely, important information. Here’s what I discovered today!
As part of some work I’ve been doing, I’m collecting links to interesting digital programs and projects in the immigrant and refugee-serving sector. I definitely don’t have them all, but I’m up to 67 projects so far. Please add yours, or something you know about if you don’t see it!
It’s useful to understand how your clients look for, find, assess and act on information. In this video, Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice.
There will increasingly be a push for immigrant and refugee-serving agencies to provide frictionless service to newcomers. It’s going to come. We should be aware of and planning for it.
I’ve started an e-newsletter! Welcome to WTF (What’s the Future) of Settlement Work!
I recently attended the 21st National Metropolis Conference in Halifax. I don’t get to these gatherings very often and they’re always a reminder of how much is happening in a very complex sector and how awesome and committed sector folks are. I presented a summary of some research work I’ve been doing for a client, and thought I’d share my presentation notes here.