Internet and social media use among newcomers to Canada – are you ready?
In a previous post, I suggested that immigrant settlement organizations should be using technology to serve clients. Because your clients are ready.
Marco
Can you serve newcomers using technology? You should be already
Our immigrant/refugee settlement sector is awash in technology. Unfortunately, in many cases the most powerful and actively used technologies are sitting in many workers' pockets, not on their desktops. Our clients are well ahead of us in technology use.
A vision for online settlement services
There are already great examples of innovative agencies offering online and hybrid services across the country. We have the starting knowledge and models to work from to create a cross-canada, sector wide training program to get agencies up and running on technology-mediated human services.
Social media monitoring tools – do you really need to go premium?
I’ve been asked a few times about my media/social media monitoring and have shared some stuff, so thought I’d just post it here! I use a suite of free tools to do our mainstream and social media monitoring tools. That being said,…
Sharing is caring: becoming a trusted source through online curation
Had a great time at the Be Good Be Social Toronto conference a couple of weeks ago. Met 4 people in real life whom I’ve only interacted with online, met some new folks, and saw some great presentations. Always great…
Social media/networks/services for newcomers – focus on employment
In 2012, Diane Dyson and I presented at the second #CdnImm event: Knowledge-Sharing on Canadian Immigration. Our focus was on employment information/services/technology use with newcomers, etc. Here’s a brief overview: “You already know how important employment is in the settlement process…
NGOs continue to be the most trusted institution in the world. And, yet…
The 2015 Edelman Trust Barometer came out a couple of days ago. In a global environment of declining trust of the key institutions they focus on (government, business, media and NGOs), NGOs continue to shine. In fact, NGOs have been…
How to help someone use social media
(This article is adapted (well, really a couple of words were searched and replaced somewhat cheekily, but I think with good, timely, relevant effect!) from this page, which was adapted from The Network Observer. Copyright 1996 by Phil Agre.) Social…
Online research – an approach to learn from
This video provides a great overview of one person’s approach to online/digital research. I’ve always found “a day in the life of” posts, presentations and videos incredibly useful and insightful. Having someone explain their own workflow, use of tools, choices,…
On trust and NGOs
Two years ago I wrote a post about the Edelman Trust Barometer and how NGOs were the most trusted institution globally. Recently their 2014 Barometer came out and NGOs remain the most trusted institution. This seems to have been the…