Every day there is something new that comes on my radar. Just as I think I’m going to share a course or workshop or recorded webinar I’ve come across in the past, a really great resource drops into my lap. Timely, important information. Here’s what I discovered today!
There will increasingly be a push for immigrant and refugee-serving agencies to provide frictionless service to newcomers. It’s going to come. We should be aware of and planning for it.
Today is Information and Referral (I&R) Day. If you work in immigrant and refugee settlement, information and referral is a key part of how you serve your clients. We should all be well trained I&R service providers. But, not everyone gets the same information. So, here’s some referral.
This presentation is from 2008. However, I still use these core principles in my own work, and in my consulting work with social service non-profits and charities.
The 2015 Edelman Trust Barometer came out a couple of days ago. In a global environment of declining trust of the key institutions they focus on (government, business, media and Read more about NGOs continue to be the most trusted institution in the world. And, yet…[…]
Two years ago I wrote a post about the Edelman Trust Barometer and how NGOs were the most trusted institution globally. Recently their 2014 Barometer came out and NGOs remain Read more about On trust and NGOs[…]