Tag nonprofit trust

Online Service

Misinformation – what it is and what you need to do to be ready for it

What is misinformation? How is it formed and spread? Why are we susceptible to misinformation? What can we do about it?

Every day there is something new that comes on my radar. Just as I think I'm going to share a course or workshop or recorded webinar I've come across in the past, a really great resource drops into my lap. Timely, important information. Here's what I discovered today!

marcocampana
April 25, 2019

Online Service

The frictionless user experience is not yet so frictionless

There will increasingly be a push for immigrant and refugee-serving agencies to provide frictionless service to newcomers. It's going to come. We should be aware of and planning for it.

marcocampana
April 17, 2019

Nonprofits

Settlement work and Information & Referral – a primer

Today is Information and Referral (I&R) Day. If you work in immigrant and refugee settlement, information and referral is a key part of how you serve your clients. We should all be well trained I&R service providers. But, not everyone gets the same information. So, here's some referral.

marcocampana
November 16, 2016
2 Comments

Nonprofits

NGOs continue to be the most trusted institution in the world. And, yet…

The 2015 Edelman Trust Barometer came out a couple of days ago. In a global environment of declining trust of the key institutions they focus on (government, business, media and NGOs), NGOs continue to shine. In fact, NGOs have been…

Marco
January 22, 2015

Nonprofits

On trust and NGOs

Two years ago I wrote a post about the Edelman Trust Barometer and how NGOs were the most trusted institution globally. Recently their 2014 Barometer came out and NGOs remain the most trusted institution. This seems to have been the…

Marco
February 11, 2014

Nonprofits

In NGO’s we trust

I came across the release of the yearly Edelman Trust Barometer recently and was happy to see how NGOs faired. I found praise for NGOs a bit muted. Watch. “The role of NGOs is not to lead in the solution,…

Marco
January 30, 2012