It's never been more important to share how we're doing. Share successes, new models of service delivery, but also the struggle. I've been enjoying seeing how immigrant and refugee-serving agencies have been successfully pivoting to online services. I've been enjoying even more how some are sharing their experiences. There is so much to learn from each other.
“You’re not ‘working from home’; you’re trying to get some work done while confined to your home during a crisis.”
This research looks at how new technologies can increase mobility and efficiency in the field of social work, while keeping data secure. Harnessing these efficiencies is a chance to focus resources on vital in-person services for clients.
From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.
Much of the current writing on AI is about how AI will replace some human functions, but just as much on how important humans will remain (and perhaps more so) in the future. Current writing also emphasizes the importance of the choices we make now about AI, innovation and technology. It's not all quite as out of our control as the tech bros might want you to believe.
One thing that I'm learning about the future, from futurists, is that it's not something we can predict. But it's something we can work toward. Learn more from Amy Webb and the Future Today Institute.
Welcome to the fifth edition of WTF (What’s the Future) of Settlement Work! (Thanks for subscribing! As always, I’d love your feedback. All you need to do is hit reply and let me know what you liked, didn’t like, what…
Welcome to the third edition of WTF (What's the Future) of Settlement Work, where digital capacity is all about being human.
As part of some work I've been doing, I'm collecting links to interesting digital programs and projects in the immigrant and refugee-serving sector. I definitely don't have them all, but I'm up to 67 projects so far. Please add yours, or something you know about if you don't see it!
I recently attended the 21st National Metropolis Conference in Halifax. I don't get to these gatherings very often and they're always a reminder of how much is happening in a very complex sector and how awesome and committed sector folks are. I presented a summary of some research work I've been doing for a client, and thought I'd share my presentation notes here.
