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TiHS Episode 34: Tim Lockie – people before technology

Welcome to episode 34 of the Technology in Human Services podcast. In this episode I speak with Tim Lockie. Tim has developed a new way to ensure that nonprofits factor people in their technology plans and that’s what we talk about in this conversation, along with a healthy dose of how and why you should become better at making decisions with your own data.

Podcast image for episode 33 with Miyuki Fukuma

TiHS Episode 33: Miyuki Fukuma – digital services must be accessible

Welcome to episode 33 of the Technology in Human Services podcast. In this episode I speak with Miyuki Fukuma about sector technology development, the need for tech human resources in our sector and how we can actually afford those positions, technology sustainability that impacts how technology is funded, digital communication, and a good chunk of time on accessibility.

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TiHS Episode 28: Whitney Loewen – Newcomer Introduction to Classes Online (NICO)

Welcome to episode 28 of the Technology in Human Services podcast. In this episode, I’m chatting with Whitney Loewen the manager of E learning and special projects at The Immigrant Education Society in Calgary. I reached out to Whitney after discovering their Newcomer Introduction to Classes Online project, or NICO.

Technology in Human Services - digital equity and virtual care

TiHS Episode 27: Somerset West Community Health Centre – digital equity & virtual care

Welcome to episode 27 of the Technology in Human Services podcast. In this episode, I’m chatting with a few folks from the Somerset West Community Health Centre in Ottawa about their experiences with digital equity and virtual care. On the line with me are Sue Merrill, Manager of Quality Improvement, Planning and Evaluation, Lisa Vadeboncoeur, Digital Equity and Virtual Progamming Project Assistant, Magda Osman, Community Health Promoter.

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TiHS Episode 21: Laura Mannix – innovation is in our sector’s DNA

Laura Mannix is the Director of Community Development at DIVERSEcity Community Resources Society. I spoke with Laura to talk about her work bringing social innovation culture into her organization, as well as how DIVERSECity has been able to pivot remotely. We talk about what all of that has meant for the kind of community work that they do and how it relates to newcomer and community engagement as well.

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TiHS Episode 20: Hope Nestor – data-driven community services and inclusion

Welcome to episode 20 of the Technology in Human Services Podcast. Be data driven. Make your decisions based on data. We’ve all heard the platitudes. And data is something that the immigrant and refugee-serving sector has huge amounts of, and does very little with. In 2017, the Toronto East Quadrant Local Immigration Partnership started looking into changing that.

What's the best way to create a national sector digital literacy education approach?

What’s the best way to create a national immigrant & refugee-serving sector digital literacy education approach?

So, the short answer is I don’t know. But what I do know is that we can learn from others. So, here are some examples of digital professional development and education in other sectors that we might as well study, learn & borrow from, and build on.

the more we share

The more we share…

It’s never been more important to share how we’re doing. Share successes, new models of service delivery, but also the struggle. I’ve been enjoying seeing how immigrant and refugee-serving agencies have been successfully pivoting to online services. I’ve been enjoying even more how some are sharing their experiences. There is so much to learn from each other.