Welcome to the third edition of WTF (What’s the Future) of Settlement Work, where digital capacity is all about being human.
Every day there is something new that comes on my radar. Just as I think I’m going to share a course or workshop or recorded webinar I’ve come across in the past, a really great resource drops into my lap. Timely, important information. Here’s what I discovered today!
As part of some work I’ve been doing, I’m collecting links to interesting digital programs and projects in the immigrant and refugee-serving sector. I definitely don’t have them all, but I’m up to 67 projects so far. Please add yours, or something you know about if you don’t see it!
Welcome to the second edition of WTF (What’s the Future) of Settlement Work, where we explore all the connections!
It’s useful to understand how your clients look for, find, assess and act on information. In this video, Professor Nadia Caidi provides an overview of newcomer information seeking behaviour and practice.
There will increasingly be a push for immigrant and refugee-serving agencies to provide frictionless service to newcomers. It’s going to come. We should be aware of and planning for it.
I recently attended the 21st National Metropolis Conference in Halifax. I don’t get to these gatherings very often and they’re always a reminder of how much is happening in a very complex sector and how awesome and committed sector folks are. I presented a summary of some research work I’ve been doing for a client, and thought I’d share my presentation notes here.
Welcome to season 2 of the Technology in Human Services podcast! This is a recording of a presentation I recently made at a technology/professional development day with CSAE Trillium.
Many thanks to AMSSA in British Columbia for having me present this workshop to settlement and language workers across the province. I’m definitely not a marketing expert. But, like making technology, or any service choices, it all comes down to being strategic and knowing/understanding your client.
In this video I’m looking at the future of immigrant/refugee settlement work, but really human service more broadly. I hope you find it interesting. I would love to hear what you think! Comment below, or connect on social.