episode 17 chris friesen

TiHS Episode 17: Chris Friesen – the future of settlement work is now

In this interview, I surface conversations I’ve been having with Chris Friesen of ISSofBC. We talk at what settlement work looks like now, during a pandemic. What are the opportunities the sector needs to seize? What does the funder need to understand? What do we need to understand about the digital divide and digital literacy of the newcomers and communities we serve? And more.

TiHS-Podcast-Episode-14-JenniferChan

TiHS Episode 14: Jennifer Chan – moving a design lab online when a pandemic closes your organization’s door

In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.

Social work in the digital age: secure tech tools for social good

This research looks at how new technologies can increase mobility and efficiency in the field of social work, while keeping data secure. Harnessing these efficiencies is a chance to focus resources on vital in-person services for clients.

Disruptions are about pulling reality one step closer to your fantasies and imagination

From his life experiences, Dhairya Dand has distilled some lessons about disruption. I think he offers the ingredients for a positive disruption and innovation mindset.
I think we can learn from his approach in the immigrant and refugee-serving sector.

Building a Newcomer-Centric Technology-Enabled Settlement Sector in Canada

I recently attended the 21st National Metropolis Conference in Halifax. I don’t get to these gatherings very often and they’re always a reminder of how much is happening in a very complex sector and how awesome and committed sector folks are. I presented a summary of some research work I’ve been doing for a client, and thought I’d share my presentation notes here.