digital divide

Technology in Human Services Podcast

TiHS Episode 27: Somerset West Community Health Centre – digital equity & virtual care

Technology in Human Services - digital equity and virtual care

Welcome to episode 27 of the Technology in Human Services podcast. In this episode, I’m chatting with a few folks from the Somerset West Community Health Centre in Ottawa about their experiences with digital equity and virtual care. On the line with me are Sue Merrill, Manager of Quality Improvement, Planning and Evaluation, Lisa Vadeboncoeur, Digital Equity and Virtual Progamming Project Assistant, Magda Osman, Community Health Promoter.

marcocampana
June 8, 2021

Technology in Human Services Podcast

TiHS Episode 21: Laura Mannix – innovation is in our sector’s DNA

Laura Mannix is the Director of Community Development at DIVERSEcity Community Resources Society. I spoke with Laura to talk about her work bringing social innovation culture into her organization, as well as how DIVERSECity has been able to pivot remotely. We talk about what all of that has meant for the kind of community work that they do and how it relates to newcomer and community engagement as well.

marcocampana
August 18, 2020

Online Service

What’s the best way to create a national immigrant & refugee-serving sector digital literacy education approach?

What's the best way to create a national sector digital literacy education approach?

So, the short answer is I don't know. But what I do know is that we can learn from others. So, here are some examples of digital professional development and education in other sectors that we might as well study, learn & borrow from, and build on.

marcocampana
July 17, 2020

Online Service

Recording: Settlement and Integration Sector Virtual Learning Exchange

Settlement and Integration Sector Virtual Learning Exchange panel

This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.

marcocampana
July 16, 2020