This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.
The immigrant and refugee-serving sector is starting to close offices. That means remote work. You are likely to start moving your teams to remote work very soon, if not already. You can learn from others.
In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.