Welcome to Episode 6 of the Technology in Human Services podcast! In this episode, I’m speaking with Fei Tang, who helped create and run CultureLink’s very successful Massive Open Online Course/Community (MOOC).
Today is Information and Referral (I&R) Day. If you work in immigrant and refugee settlement, information and referral is a key part of how you serve your clients. We should all be well trained I&R service providers. But, not everyone gets the same information. So, here’s some referral.
Thanks for the opportunity to share your lunch hour with you and talk about you’re using and can use technology in your service provision. In this presentation/discussion, we looked at: How do immigrants access information? An overview of immigrants’ use of the internet – pre and post arrival Major trends – summary of TRIEC’s previous Read more about NYCH lunch and learn – Enhancing Communications with Immigrants – an Exploration of Immigrant Use of Media – April 2016[…]
Pathways to Prosperity recently held their annual conference. I participated in a panel discussing Use of Technology by the Settlement Sector.
Thanks for the opportunity to be part of your meeting. In this presentation/discussion, we looked at: How do immigrants access information? An overview of immigrants’ use of the internet – pre and post arrival Major trends – summary of TRIEC’s previous IGR research How can we engage them better in current employment programs and in Read more about CSIPS – Enhancing Communications with Immigrants – January 2016[…]
Can you provide effective pre-arrival information to a newcomer on social media?
Thanks very much for attending my recent workshop. I thought we had a great discussion and I’m hoping you got something out of it. As promised, below are my slides and other resources from the workshop. Workshop description Our clients, volunteers and leaders are often among the most sophisticated users of technology. They have expectations Read more about OCASI workshop – Social Media and Technology Use in Settlement Services[…]
Thanks very much for attending my recent workshop. I thought we had a great discussion and I’m hoping you got something out of it. As promised, below are my slides and other resources from the workshop. Workshop description Online tools have an incredible impact on society and how we get and use information. But what Read more about CIN workshop – Working on-line effectively and securely[…]
I’m available for workshops, webinars and meetings with you and your staff. Social media 101 to pro. Introducing technology as a service channel. Let’s talk about how I can orient and train your management and staff. I’ve done multi-day training for the staff of an organization. A quick orientation session. Part of a bigger training Read more about Workshop resources[…]
There are already great examples of innovative agencies offering online and hybrid services across the country. We have the starting knowledge and models to work from to create a cross-canada, sector wide training program to get agencies up and running on technology-mediated human services.