TiHS Episode 37: Charles Buchanan – overcoming technology poverty

Welcome to episode 37 of the Technology in Human Services podcast. In this episode I speak with Charles Buchanan. We discussed what technology poverty is and then took a deep dive into cybersecurity and the pressing need for nonprofits to get Enterprise Risk Management right.

TiHS Episode 33: Miyuki Fukuma – digital services must be accessible

Welcome to episode 33 of the Technology in Human Services podcast. In this episode I speak with Miyuki Fukuma about sector technology development, the need for tech human resources in our sector and how we can actually afford those positions, technology sustainability that impacts how technology is funded, digital communication, and a good chunk of time on accessibility.

TiHS Episode 28: Whitney Loewen – Newcomer Introduction to Classes Online (NICO)

Welcome to episode 28 of the Technology in Human Services podcast. In this episode, I’m chatting with Whitney Loewen the manager of E learning and special projects at The Immigrant Education Society in Calgary. I reached out to Whitney after discovering their Newcomer Introduction to Classes Online project, or NICO.

TiHS Episode 25: Anesh Daya – innovation in ESL

Welcome to Episode 25 of the Technology in Human Services Podcast. In this episode I’m chatting with Anesh Daya, Edupreneur, ESL Disruptor, and Chief Innovation Officer of On the Spot Language, an Experiential Language Learning Program that guides and coaches English as a Second language learners to become independent language learners.

TiHS Episode 23: Carrie Moody & Dave Montague – 211, the essential service you don’t know enough about

Welcome to episode 23 of the Technology in Human Services podcast. In this conversation I’m speaking with Dave Montague and Carrie Moody from Findhelp Information Services in Toronto. Among other things, they manage the 211 service in the Greater Toronto Area.

Settlement Sector and Technology Task Group – looking for your input/groupe de travail sur le secteur de l’établissement et la technologie – looking for your input

I’m chairing the Task Group and would love to connect about your experiences, challenges, successes, and ideas to move the sector forward toward digital and hybrid service delivery models. Let’s connect so we can learn from your experiences.

TiHS Episode 22: Abby David – collaboration during a pandemic

Earlier this Summer I learned that the New Brunswick Multicultural Council (NBMC) had been doing some innovative coordinating work with member agencies after everyone pivoted to remote work. I was curious about their work with member agencies to develop policies and tools and share best practices. In this conversation Abby David shares how NBMC worked together as a provincial sector and what the fruits of that work have been.