
In today's weeknote, I'm being a bit more reflective. Thinking out loud about my work and place in the sector. A bit of stream of consciousness I wrote early this morning. Slightly edited. Definitely not polished. I hope that's OK.

Welcome to Episode 38 of the Technology in Human Services podcast. In this episode I speak with Bo Ning about his role as a Digital Navigator at Immigrant Services Association of Nova Scotia, or ISANS.

Welcome to episode 35 of the Technology in Human Services podcast. In this episode I speak with Meenakshi (Meena) Das. Meena is working on a number of interesting areas around nonprofit technology, but what I wanted to focus on in this conversation is her work around Human-Centric AI.

Welcome to episode 29 of the Technology in Human Services podcast. In this episode, I talk with David Phu from Nonprofit Video Comms, a nonprofit video and communications consultancy.

Laura Mannix is the Director of Community Development at DIVERSEcity Community Resources Society. I spoke with Laura to talk about her work bringing social innovation culture into her organization, as well as how DIVERSECity has been able to pivot remotely. We talk about what all of that has meant for the kind of community work that they do and how it relates to newcomer and community engagement as well.

This is a recording and notes from presentations at an immigrant and refugee-serving sector-only virtual event on June 16, 2020. I was honored to moderate the panel. The panelists focused on technological adaptations made to settlement service delivery due to COVID-19, share promising practices and challenges, as well as other outcomes from the sector discussion.

Many thanks to Maytree for asking me to participate in their “Five Good Ideas: Home Office Series.” I presented five good ideas for remote client service work.

So often we don't focus on the helpers. I think it's important to do that now and always. Immigrant and refugee-serving organizations have suddenly started working and serving clients remotely. So we quickly created a sector survey to check in with workers and leadership during this time of everyone suddenly moving to remote/digital work.

The immigrant and refugee-serving sector is starting to close offices. That means remote work. You are likely to start moving your teams to remote work very soon, if not already. You can learn from others.

In this interview, Jennifer Chan of North York Community House talks about how she quickly decided to move an upcoming design lab online with her team of facilitators and twenty youth researchers.